Privacy Policy
How Pro Audio Trade collects, uses and protects the information you submit through our B2B wholesale inquiry forms.
01 Information we collect
We collect information you provide directly when you use our inquiry or contact forms: your name, company, email address, phone or messaging details, destination country or port, and the equipment models and quantities you request.
We also collect limited information automatically when you browse the site, such as your IP address, browser and device type, referring pages, and the pages you view.
02 How we use information
We use the information you submit to respond to trade inquiries, prepare B2B quotations and proforma invoices, arrange freight and export documentation, and provide ongoing order support.
We use automatically collected and aggregate information to operate and secure the site, understand which products and articles are useful, and improve our content and product presentation. Where permitted, we may send relevant marketing or availability updates, from which you can unsubscribe.
03 Cookies and analytics
We use Google Analytics 4 (GA4) to gather anonymous, aggregated statistics about site traffic and usage, such as pages visited, approximate region and device type. This helps us improve the catalog for professional buyers.
You can choose not to be tracked: most browsers let you block or delete cookies, and Google provides a browser add-on to opt out of Google Analytics. GA4 is only loaded when the site operator has configured a measurement ID.
04 Sharing and disclosure
We do not sell your personal information.
We share information only when necessary to fulfill your request — for example with freight or payment providers — or when required by applicable law, regulation, legal process, or to protect the rights, property or safety of our business and users.
05 Data retention and security
We retain inquiry and order information for as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes, after which it is deleted or anonymized.
We apply reasonable technical and organizational measures to protect information against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, however.
06 Your rights and contact
Subject to applicable law, you may request access to the personal information we hold about you, and ask us to correct, update or delete it. You may also object to or restrict certain processing.
To exercise these rights or ask a question, contact our trade desk through the inquiry form on this site or by email using the address linked in the page footer. We will respond within a reasonable period.